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Every question
you have got.
Answered.

Real answers, not "contact our team for more info." If something is missing here, the chat in the bottom-right has a human on the other side 24/7.

GeneralQuality & writingTiming & deliveryPricing & paymentRevisions & refunds

General

Is this... legal?+

Buying custom-written reference material is legal everywhere we operate. What you do with the paper after that is on you. Most folks use it as a study guide or model essay. We do not police that.

Will my professor find out?+

No. We do not store your personal info on the paper, your writer does not see your real name, and we do not show up in any SEO results when you Google the topic. We have done this for 15 years without incident.

What if I just want help, not a full paper?+

Editing & proofreading is a separate service at 60% of the writing rate. Also: tutoring sessions, outline-only orders, and citation help. Pick what you need.

Quality & writing

Is the paper original?+

Yes. Every paper is written from scratch by your assigned writer. We run it through Turnitin + GPTZero + Winston AI before delivery. You get all three reports free.

Will it pass AI detection?+

Yes. Our writers do not use AI to draft, and we test against the major detectors before delivery. If it pings, we revise free until it does not.

How do you match me to a writer?+

Algorithmic first pass on subject + level + style preferences, then a human matcher reviews. You can also browse the writer directory and request a specific one.

Can I see writer samples?+

Yes — every writer profile has 3-5 sample papers visible after signup. You can also request a free sample in your subject before ordering.

Timing & delivery

How fast can you really go?+

Shortest turnaround we have done is 2 hr 47 min for a 1-page essay. Realistic floor for a 5-page paper is 8 hours. Most orders go on a 1-3 day timeline.

What if you miss the deadline?+

We refund the order, full. We have a 99.8% on-time rate over 200k+ orders, so it is rare.

Can I get progress updates?+

Yes. Default is a 50% / 100% update. You can also pop into the chat with your writer anytime.

Pricing & payment

What payment methods do you take?+

Stripe (Visa/Mastercard/Amex), PayPal, Apple Pay, Google Pay, wire transfers (for any order size), and secure payment links, bank transfer for orders over $300. No crypto, no Venmo.

Why does the price change with deadline?+

Because writers prefer working on reasonable timelines. Urgent orders pay them more. The math is published in the pricing page.

Are there any hidden fees?+

No. The price you see is the price you pay. Title page, references, plagiarism report, and revisions are all included.

Do you offer discounts?+

First-order discount: 15% off. Bulk orders (3+): 10% off. Loyalty discount: 5-15% after 5 orders. No promo-code dark patterns.

Revisions & refunds

How do revisions work?+

Two weeks of unlimited revisions after delivery, routed back to the same writer. Just describe what to change in the chat thread.

What if I am still unhappy?+

Money-back guarantee. If revisions cannot get it where you need, you get a refund. No forms, no fight.

Can I cancel mid-order?+

Yes — until your writer has started drafting, full refund. After that, partial refund based on progress. We are reasonable about it.

Still got questions?

Hit the chat or shoot us an email. Average response time: 4 minutes.

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