Terms and Conditions
1. Agreement to Terms
By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not accept these terms, please refrain from using the website. Users must be of legal age to access or make purchases on this website. Submission of an order or payment signifies your acknowledgment and acceptance of these Terms and Conditions as a legally binding agreement between you and EssayScribez.com.
2. Definitions
- Website: Refers to EssayScribez.com.
- Customer/You/Your: Refers to the individual submitting an order on this Website.
- Company/We/Us/Our: Refers to EssayScribez.com, Inc.
- Product: Refers to original essays, papers, or other written materials created per the Customer's order.
- Order: Refers to the electronic request form submitted by the Customer specifying their requirements for the Product.
3. Services
Products provided by this Website are for personal, non-commercial use only. Freelance writers create all materials, transferring ownership to the Company. It is the Customer's responsibility to review the Terms and Conditions and the "How It Works" section before placing an order.
4. Refund Policy
Refunds are governed by the Money Back Guarantee policy. VAT, discounts, and specific features such as "Premium Writer" or "Preferred Writers" are non-refundable. For detailed information, refer to the Money Back Guarantee document.
5. Copyright and Usage
All Products delivered to you remain the intellectual property of the Company. They are intended for personal, non-commercial use only. Redistribution, modification, or unauthorized use of these materials without prior written consent from the Company is strictly prohibited and may result in legal action.
6. Anti-Plagiarism Policy
The Company strictly opposes plagiarism. Products are delivered solely as reference materials or research examples. Passing delivered Products as original work is prohibited. If suspected misuse arises, the Company reserves the right to terminate agreements and refuse further services. Proper citation of materials is mandatory, and failure to comply may result in legal consequences.
7. Plagiarism Reports
We offer a Plagiarism Checker as an optional paid feature for ensuring originality. Customers selecting this feature acknowledge the conditions under which plagiarism reports are provided and understand that revisions and refunds adhere to our policies.
8. Guarantees
We guarantee:
- A plagiarism level below 10% (excluding bibliographical references and cliched phrases).
- Compliance with customer instructions and formatting requirements.
- Thorough research and adherence to standard English style.
We do not guarantee specific grades, and dissatisfaction with grades does not qualify for refunds.
9. Order Placement
Placing an order requires completing an online form and providing personal information. This data is used strictly for processing the order and is governed by our Privacy Policy. Order fulfillment begins upon payment confirmation.
10. Fees and Payments
Service fees are listed on the Website and are exclusive of VAT, which is charged to EU customers. Custom requests outside standard services may incur additional charges. Refunds for undeliverable orders due to unavailable writers are provided in full. Refer to our Money Back Guarantee for detailed refund conditions.
11. Product Delivery
Completed Products are available for download through the Customer's dashboard. Delivery delays caused by technical issues outside the Company’s control are not the Company’s responsibility. For missed deadlines, refer to the Money Back Guarantee.
12. Free Revisions
Revisions are offered as per the Revision Policy. Customers should review this policy for eligibility criteria.
13. Privacy and Security
The Company safeguards customer information and does not store credit card details. For comprehensive practices related to data security, refer to the Privacy Policy.
14. Warranties
By submitting an order, you agree to:
- Use Products solely for research and reference purposes.
- Properly cite any material borrowed from the Product.
- Destroy all materials after use and refrain from redistributing them.
15. Limitation of Liability
The Company is not liable for:
- Technical failures affecting access or delivery.
- Consequences arising from the misuse of Products, including academic or legal penalties.
- Events outside the Company's control.
The Company's liability for any claim is limited to the amount paid for the Product.
16. Premium Writer and Preferred Writers
- Premium Writer: Assigns experienced writers with a proven track record. This feature is non-refundable.
- Preferred Writers: Allows selection of specific writers, subject to additional fees for Premium Writers or multiple preferred writers. This feature is also non-refundable.
17. Amendments to Terms
The Company reserves the right to modify these Terms and Conditions at any time. Customers are encouraged to periodically review this section for updates.
For further assistance or clarification, please contact our Customer Support Team via phone, email, or Live Chat.
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